Updated

March 2025

Terms & Conditions

By accessing or using Orbis’ platform, integrations, dashboards, or related services (“Services”), you agree to be bound by these Terms.

1. Scope of Services

Orbis provides behavioural intelligence infrastructure designed to integrate with enterprise learning systems, including LMS and HRMS platforms.

Orbis does not replace existing learning systems but provides analytics, behavioural monitoring, and performance insight layers on top of such systems.

2. Eligibility

The Services are intended for use by enterprises, institutions, and authorised organisational representatives. Access must be provisioned by an authorised administrator within your organisation.

3. Enterprise Accounts

You are responsible for:

  • Maintaining confidentiality of account credentials

  • Ensuring authorised access only

  • Compliance with applicable internal IT and data governance policies

Orbis may suspend access in cases of misuse, security risk, or breach of agreement.

4. Data Processing & Ownership

Your organisation retains ownership of all data processed through Orbis.

By using the Services, you grant Orbis permission to process data solely for:

  • Behavioural analytics

  • Performance modelling

  • System improvement

  • Service delivery

Orbis does not sell customer data.

Data handling practices are further detailed in our Privacy Policy and Data Processing Addendum (DPA).

5. Security & Compliance

Orbis maintains enterprise-grade security standards, including:

  • Encrypted data transmission

  • Role-based access controls

  • Secure infrastructure environments

Security practices evolve in accordance with industry standards and compliance requirements.

6. Fees & Contracts

Orbis operates under annual or multi-year enterprise agreements.

Payment terms, pricing structure, service levels, and renewal conditions are governed by the executed commercial agreement between Orbis and your organisation.

Unless otherwise stated in your agreement, fees are non-refundable.

7. Intellectual Property

All software, models, analytics frameworks, and behavioural scoring methodologies remain the intellectual property of Orbis.

Customer data remains the property of the respective organisation.

8. Service Availability

Orbis aims to maintain high service reliability.

However, the Services are provided on an “as available” basis. Orbis shall not be liable for indirect, incidental, or consequential damages arising from use of the Services.

Specific uptime commitments, if any, are governed by contractual SLAs.

9. Termination

Access to Services may be terminated:

  • Upon expiration of contract term

  • For material breach

  • For non-payment

  • As defined in the governing enterprise agreement

Data retention policies post-termination are defined in your contractual agreement.

10. Changes to Terms

Orbis may update these Terms periodically. Continued use of the Services constitutes acceptance of updated terms.

11. Governing Law

These Terms are governed by the laws of India, unless otherwise specified in your enterprise agreement.

12. Contact

For legal inquiries:
legal@onorbis.com